Take on a pivotal role at Wickaninnish Inn as a Front Office Supervisor dedicated to delivering guest satisfaction and operational excellence. Embrace the opportunity to lead a world-class team in a premier hospitality setting.
In this position, you will guide the Front Office team in providing personalized guest service that adheres to the highest hospitality standards like those of Relais & Châteaux and AAA ratings. Your role involves supporting the Front Office Manager, addressing guest inquiries promptly, and contributing to team development. You will ensure a seamless flow of operations while upholding property standards and fostering a culture of excellence.
Key Responsibilities:
• Monitor and enhance the guest experience throughout their stay
• Work closely with the Front Office Manager on administrative tasks
• Serve as the primary contact for guest feedback and concerns
• Promote a supportive and educational environment for team members
• Organize Front Of...