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🥝 Win-Back Business Development Representative (BDR)

Harte Hanks | valencia, Spain | Posted June 01, 2026

Job Description

We are seeking a high-energy, driven Win-Back Business Development Representative (BDR) to join our team. This role is ideal for a proactive hunter who thrives on re-engaging former and declined customers. You’ll focus on building relationships, understanding churn reasons, and reigniting interest through strategic outreach.

Responsibilities:

  • Re-Engage Past Customers : Outreach to declined and churned accounts and previously engaged prospects.
  • Strategic Outreach : Execute multi-channel campaigns (calls, emails, social) to reintroduce the value proposition and address past objections.
  • Account Research : Understand churn reasons, competitor positioning, and current business needs.
  • Collaborate Across Teams : Partner with internal teams to align on messaging, offers, and retention strategies.
  • CRM Management : Maintain accurate records of outreach, feedback, ...

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