Description and Requirements

Job Descriptions

• Identifying, diagnosing, and resolving the escalated incident in Windows Server platforms
• Escalated the case to L3 Infrastructure/application team if need
• Perform the regular server operations such as setup, upgrade, patches deployment, monitoring and health checks, backup and restore etc…
• Responsible for system troubleshooting and performance turning.
• Prepare and maintain technical documentations.
• Providing support on issues related to servers, hypervisors and storages
• Liaise with external vendors for IT Server operations and maintenance

Requirements:

• Bachelor in Computer Science or related discipline;
• Holder of ITIL Foundation or above is a plus
• >2 years relevant working experiences in Windows Servers, VMware, x86 servers and storage
• Sizeable company and ITIL experience is pr...