Job Purpose

As a Global Service Owner for distributed managed OS, your main objective is to protect all Service oriented non technical processes for end to end IT Product Management.

About The Job

Job purpose: As a Global Service Owner for distributed managed OS, your main objective is to protect all Service oriented non technical processes for end to end IT Product Management.

Your Responsibilities Include

• Manage all technical and architectural oriented platforms and processes being part within a formal ITIL Enterprise Foundation framework (ITSM) and Global Enterprise Product (Windows Server)
• Focus on QoS, Product Evolution, Design and Automation (including AI technologies) for distributed managed OS Product Teams (Windows Server)
• Act as Governance, escalation and coordinating Instance to reduce MTTR, MTTA, MTTF, MTBF scenarios within the Product (increase Product efficiency and outlook)
• Oversee al...