Discover new opportunities to work and live in Porto as a Beauty Advisor at L'Oréal in Portugal. Benefit from comprehensive training, great perks and a unique work and travel experience. Apply now!

Your Profile

Native Dutch speaker with excellent communication skills
Proficient in English (at least B2 level: written, spoken and reading)
Customer-focused with strong problem-solving skills
Empathetic and focused on customer satisfaction
Team player with good IT skills and proficiency in using reporting tools
Flexible and available to work in shifts
Recommended qualifications:
Experience in the cosmetics and luxury sector
Knowledge of and experience with digital and social media
Previous experience in customer service

Your Responsibilities

Customer contact: Communicating with customers via live chat, telephone, email, web forms and social media.
Request management: Handling customer enquiries regarding information and complaints....