Job Description

Manages the Working Party Resources team in Malaysia. Accountable to team operational management, safety, development and finance which includes manpower availability, workload, issues, complaints and operational expenses. Accountable as well for team’s leadership, people development, competence and training, and performance evaluation.

In addition, act as a quality focal point and be the representative of QBOB in the region. Coordinate and plan all audit activities in the organization.

Responsibilities

• Accountable for overall Working Party Resources activities in the Region and advise on technical matters and processes if needed.
• Manage end-to-end the workforce availability and operational planning (considering workload, bank holidays & leaves).
• Manage escalations, complaints & carry out Non Conformity problem-solving where required.
• Assess and validate training requirements based on competen...