Job Description
As Workplace and Reception Lead, you play a key role in the Corporate Services team. You are the first point of contact for the front of house team. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.
The workplace incorporates 8 client-facing meeting room and event spaces, with capacity up to 200 pax
Customer Services/ Guest Management
Welcoming all visitors to the client's office Notifying departmental EA's and/or meeting host of their guest's arrival Coordinating with building lobby and other reception desks Coordinating with the Catering team as and when needed/arranging catering for local meetings/events Receiving, fielding, and re-directing internal and external calls Provide best-in-class client service support and customer experience Lead initiatives to enhance reception operations and improve guest experience Identify inefficiencies and implement solutio...