Drive workshop success as a Technical Advisor, ensuring clear communication and precise work order management. Work closely with technicians and clients to optimize repair processes.
You will lead efforts to streamline workshop operations with 5-7 years of experience in mechanical fields. Your focus will be on boosting efficiency and accuracy in work orders while maintaining exceptional customer service. Strong communication and organizational skills will be essential in this role.
Key Responsibilities:
• Create and manage work orders in the system
• Verify compliance and accuracy of order information
• Communicate progress updates to customers effectively
• Prioritize repairs based on urgency and technician skills
• Process warranty claims according to manufacturer guidelines
Requirements:
• 5-7 years in mechanical roles (trucks, trailers, heavy equipment)
• Fluent in English with robust communication skills
• Proficient with computer tools and softwar...