Shape customer narratives as a Workspace Security Marketing Manager. Utilize your expertise to enhance customer engagement and reduce churn through innovative marketing strategies.
This senior position at a premier Cyber Security vendor demands an individual skilled in customer marketing with a background in enterprise SaaS. Collaborate with customer success and sales teams to create impactful strategies and build Customer Advisory Boards. You will manage continuous marketing efforts across various formats to strengthen customer advocacy and retention initiatives.
Key Responsibilities:
• Collaborate with customers to drive renewals and upsell
• Create and support Customer Advisory Boards and councils
• Develop and execute ongoing marketing campaigns
• Scale customer advocacy with impactful case studies
• Manage Voice of the Customer programs including surveys
Requirements:
• 5+ years' experience in customer marketing or SaaS
• BA/BS degree required; MBA be...