**Position Summary:**

Monitors, tracks and provides information about overall yard operations relating to the movement of trailers and freight (i.e. facility location, standard yard operations, window times, licensing, permitting, reporting).

**This position supports the Night Shift, Monday to Friday and every other rotating weekend. 11:00 PM to 7:00 AM.**

**Major Responsibilities:**

- Acts as the first line of contact for customers’ routine reporting requirements

- Establish and maintain reporting, recordkeeping and retention policies for internal records, ensuring corporate and regulatory compliance

- Provides customer with status updates

- Monitors route status

- Provides information to third party resources

- Escalates all non-routine customer inquiries appropriately

- Manages and issues equipment as necessary

- Performs general administrative office duties (i.e. mail distribution, fi...