The Zoho CRM Executive will be responsible for managing, maintaining, and improving the company’s CRM system using Zoho CRM. The role includes dealer/distributor data management, sales pipeline tracking, automation support, lead allocation, customer follow-up monitoring, dashboard preparation, and ensuring proper CRM usage across sales teams.
The candidate will work closely with ASMs, sales teams, marketing, service, and management to improve sales visibility, dealer engagement, customer experience, and reporting accuracy.