We are looking for a Zoho Training & Adoption Specialist to help customers successfully adopt and use the solutions delivered by Infolytics.
This role combines customer training, learning content development, solution validation, and user adoption support. Working closely with Sales, Implementations, Development, Project Management, Customer Success, and Support teams, you will play a key role in ensuring customers are confident, capable, and ready to get the most from their Zoho solutions.
Key Responsibilities Training & Adoption Deliver end-user and administrator training across the Zoho ecosystem. Facilitate online, in-person, hybrid, and Train-the-Trainer sessions. Tailor training to customer business processes and operational requirements. Conduct learner assessments and gather training feedback. Support customers during onboarding, implementation, and post-go-live adoption. Content & Knowledge Management Develop and maintain training materials, use...