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Don’t settle for ordinary – we welcome those on the hunt for more! At Lion, we believe that life is short and working in our Service Excellence team just feels different when you sit at the heart of human connection and good times. So put a spark back in your day, working in an exciting industry as unique as you and with outstanding brands that those around you know and love like Speights, Smirnoff & Wither Hills!
We’re looking for a skilled individual to join the team as our Business Analyst, reporting to our CX Optimisation Programme Manager and based in Auckland. Working in a team of 5, you will improve Lion’s Customer Experience through continuous improvement initiatives and process development to enable more effective service performance.
Your key responsibilities will be but are not limited to:
• CX initiatives defined, user/customer tested and delivered in line with the company strategy.
• Support planning, analysis, insight generation and reporting to deliver deep insights and advice to support decision making and produce positive change.
• Facilitate the build of ad hoc reporting to monitor and improve service experience
• Drive critical business decisions by analysing metrics and designing reports
• Monitor initiative outcomes and incrementally refine to improve experiences and maximise efficiency
• Work collaboratively with business stakeholders to provide, update and review all manuals and process documentation in line with initiative requirements
• Build & Maintain Key Stakeholder engagement and communication throughout initiatives
• Lift team capability through implementation support, building skills & knowledge to drive increased customer satisfaction.
We’re looking for someone who:
• Is solutions-focused and has a proactive mindset with excellent problem-solving skills
• Has experience working in agile project teams
• Has experience leading Continuous Improvement, Technology or Automation projects through all stages of the project lifecycle
• Has experience in analysis and reports and delivery to senior stakeholders
• Has a Tertiary qualification in Business/IT or equivalent experience
At Lion, we offer ‘growth on tap’ and you’ll get hooked on reaching higher with each new challenge. No matter your chosen career, for those thirsty for more we have endless experiences to learn and grow. But don’t worry, you don’t have to choose between your career and other life priorities – we have fantastic people, policies and programs in place to empower you to lead a career and life less ordinary.
Great News! We've discovered an exciting live job opportunity for a Business Analyst position in Auckland. This job is currently open for hiring/recruiting by Lion, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Lion must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Lion and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in New Zealand, particularly within Auckland. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Auckland's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Auckland, additional details can be found on Auckland Wikipedia.
Business Analyst jobs are available in New Zealand.
Exploring the cost of living in Auckland. At Expertini.Com for Auckland , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Business Analyst in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Lion follow the application process following the "Apply Now" button at NZ Jobs and also you can visit Lion official career page and follow their application process.
Key qualifications for Business Analyst typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Business Analyst in Auckland by creating a free job alerts on NZ Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Business Analyst positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Business Analyst on NZ Jobs.
To improve your chances of getting hired for Business Analyst, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that NZ Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.