Business Process Manager Job in Wellington Recruiting by Bright Teams

Business/Systems Analysts (Information & Communication Technology) Are you a hands-on Process & Systems Management professional with a track record of driving practical, commercial solutions?Is your eye for continuous improvement matched by your ability to deliver and take others on the journey?Does your ability to ask the right questions help you navigate challenges quickly and efficiently?About Magma HealthcareOur client, Magma Healthcare, is an innovative provider of healthcare services specialising in men's and women's reproductive and healthcare services, nationwide. Magma Healthcare is unique in that each patient's journey is treated with compassion and empathy, as well as personalising every interaction with every patient. Every person in the organisation plays a unique and important role in the culture being created. That culture is what guides the Magma Healthcare team to support many New Zealanders each day, and often when they need it the most. This embodies their developing values of Innovation, Respect, Wellbeing, Integrity and Accessibility, which are at the core of the organisation.Magma Healthcare strives to give patients the knowledge and understanding they need to make the best and most informed choices. This ensures that each person is supported through their own journey with patience and consideration. The OpportunityThe team is on the lookout for a talented Business Process Manager who shares its values and who wants to make a real difference to the business and the patient experience.The purpose of this role is to be the primary system process champion for the patient journey , ultimately supporting the organisation's commitment to quality process management and delivering service excellence. This is a hands-on role that proactively supports the accuracy and development of the processes and systems that underpin the operation of Magma Healthcare.Magma Healthcare is a dynamic and fast evolving environment where everyone's contribution matters. So this is a significant opportunity to make a significant impact and take business system process to the next level. You'll be right at home managing key projects and initiatives, and upgrade existing systems along the way.You will provide reporting to and work closely with the Chief Executive and key members of the leadership team, while keeping other key stakeholders informed of progress to ensure alignment with the wider organisational vision and growth plan. As this is a key functional role, it carries with it strong potential for career progression as the organisation grows. What sets you apartImportantly, to thrive in this role you will be a self-starter with a positive, mission-focused communication style. Your resourcefulness, planning and time management skills mean you always deliver and are calm under pressure. You care about the detail and accuracy but can adapt and adjust your approach to maximise opportunities and achieve consistent results.What really sets you apart is your ability to bring this to life for people and teams in a practical way. It's your outstanding communication skills and ability to get people onboard that make this possible and adds real commercial value.Though you are a team player, you can also take ownership of initiatives directly and run with them autonomously as appropriate.So here is your opportunity to make this role your own, and take others on the journey!What you'll be focusing onInitially you'll roll up your sleeves and review all existing processes. This will involve identifying opportunities for efficiencies and translating them into workflows to be embedded in the new Patient Management System (PMS), and documented in policies and procedures as appropriate.You will drive the roll-out of new processes and support the implementation of the PMS to ensure continuity of workflows.Once implemented, the role will focus on supporting the continuous improvement of internal processes, and further modelling and implementation to support the growth of Magma Healthcare.Key areas of responsibility include: reviewing and rewriting the book on the patient journey through internal systems and workflowsleading continual quality improvement of PMS and all associated systems, processes and statistical reporting, and identifying opportunities for enhanced productivity and efficiencysupporting systems user training and support – formulating and implementing training plans to enhance team understanding and proficiencyinternal project management lead for new systems/process prioritising and escalating support for system issues monitoring accuracy and improvements for all interfacesresponsibility for ongoing master data management and updates gatekeeping the documenting of all system processes, integration architecture and ensuring it is up to date, useful and being utilised by the teamA more detailed Job Description will be made available to short-listed candidates.Background & QualificationsYou will have a background in business systems management and implementation, and process review/writing, ideally with a relevant tertiary business qualification. Demonstrated competence in financial modelling and IT system implementation would also be valued. With 5+ years' experience in a commercial or business growth environment optimising business system process and procedure writing, you will be confident bringing your clear and practical recommendations to the table to help drive the organisation forward.We welcome your application This is an outstanding opportunity to help Magma Healthcare develop its system process across the organisation, and make a real difference along the way. If this sounds like you, please submit your application on SEEK together with a brief cover letter to Tracy Meyer, CEO & Founder at Bright Teams, that talks to how your personal attributes and your values are a strong fit with Magma Healthcare. Please note: Only short-listed applicants will be contacted. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a Business Process Manager? Which of the following Microsoft Office products are you experienced with? What's your expected annual base salary? How much notice are you required to give your current employer? Do you have experience in patient management software systems? Why do you love the work you do? Do you have a Financial or IT background? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr