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Kia ora! Our Customer Care team is growing and we're looking for Credit Consultant - Collections to join our awesome Auckland team!
Is this your next role?
We're looking for the newest additions to our tight knit Collections team! You'll work collaboratively on a pool of accounts, gaining exposure to different customers and providing them with first class customer service during every single interaction.
In this role, you'll deal with working a variety of stages of credit control where customer experience, outcome and the reputation of our brand is incredibly important.
Your day will include:
Our team works across a range of working hours and have the following shifts options available:
In return, we can offer you a great opportunity to develop your career in banking within a fun and supportive team!
Does this sound like you?
Above all else you believe in finding the best outcome for our customers and for Heartland. You've got excellent working knowledge of credit and collection best practice and all related legislative requirements. You like to take ownership of your work and can work to tight deadlines and juggle competing priorities with ease.
You've got a great sense of humour, you're a team player and have loads of initiative to drive results. You'll have:
A bit about us and what we do
Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto the customer through faster service and better rates.
Can you see yourself here?
We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).
Some of our other benefits include:
Diversity & Inclusion
At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have the Rainbow Tick.
Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).
Great News! We've discovered an exciting live job opportunity for a Credit Consultant - Collections position in Auckland. This job is currently open for hiring/recruiting by Heartland Bank, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Heartland Bank must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Heartland Bank and also by visiting their official website through Google.
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Yes, we found live job(s) for Heartland Bank in Auckland.
Credit Consultant - Collections jobs are available in New Zealand.
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The average salary range for Credit Consultant - Collections in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Heartland Bank follow the application process following the "Apply Now" button at NZ Jobs and also you can visit Heartland Bank official career page and follow their application process.
Key qualifications for Credit Consultant - Collections typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Credit Consultant - Collections in Auckland by creating a free job alerts on NZ Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Credit Consultant - Collections positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Credit Consultant - Collections on NZ Jobs.
To improve your chances of getting hired for Credit Consultant - Collections, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that NZ Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.