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About the Role:
You will be responsible for supporting customers over the phone, as well as email and web channels. Inbound customer queries may be around troubleshooting, billing and payments, updating details and onboarding.
About You:
If you have previous contact centre experience, or have come from a retail environment and are looking to step into something more technical, we would love to hear from you!
Being confident and comfortable on the phone with customers is key! As is tech savviness and working experience with navigating systems, as well as attention to detail good typing skills.
An interest or tertiary studying maths, finance, commerce or technology is desired (but not essential!).
Above all, we are looking for resilience, effective communication, reliability and a customer focused mindset.
About the Company:
We are recruiting for two businesses that are truly Kiwi success stories! With paid training, technology and supportive leaders, these roles are an ideal opportunity for candidates passionate about customer service to build on their experience under some of New Zealand’s most omnipresent and successful brands.
Great News! We've discovered an exciting live job opportunity for a Customer Support Specialists - North Shore position in Auckland. This job is currently open for hiring/recruiting by Tribe, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Tribe must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Tribe and also by visiting their official website through Google.
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Customer Support Specialists - North Shore jobs are available in New Zealand.
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The average salary range for Customer Support Specialists - North Shore in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Tribe follow the application process following the "Apply Now" button at NZ Jobs and also you can visit Tribe official career page and follow their application process.
Key qualifications for Customer Support Specialists - North Shore typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Customer Support Specialists - North Shore positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Customer Support Specialists - North Shore on NZ Jobs.
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