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You will manage customer requests regarding building issues, bylaws, noise and animal complaints, resource management. You will make sure the request and information reach the right person and keep the customer updated as required.
You will manage the changing priorities across the region throughout the day. You will maintain high levels of customer satisfaction and care through active follow-up as you work on a variety of requests.
He kōrero mōu: About you
You demonstrate strong customer service experience, maturity, excellent communication, and listening skills as well as the confidence to resolve queries, calm potentially volatile situations. The ability to adapt and react promptly in a controlled, confident manner as multiple situations arise at the same time is key. You will bring knowledge of mobile technology including automated dispatch systems and your ability to accurately record and communicate job information.
Ngā āhuatanga kei a mātou: What we offer
You will enjoy the opportunity to raise the bar for customer experience and work collaboratively in a large and fun team environment. You will be part of a dedicated team in Licensing and Regulatory Compliance (LnR). They provide compliance services for the directorate, administering the rules and bylaws that promote public health and protect Aucklanders from nuisance and harm, to ensure Auckland is a safe and healthy city, a great place to live, work, and play, with an outstanding environment for now and future generations.
It is the largest local government compliance operation in Australasia and deals with a substantial proportion of the requests for service received by the Council. Compliance activities are delivered through both planned, scheduled activities and unplanned responsive requests for service.
Tell us why you’re interested in this opportunity and apply via the link.
The Regulatory Dispatch team operates Monday to Sunday from 5:30 am to 7:30 pm (Morning shifts start at 5:30 am and Afternoon shifts start at 9:30 am).
We have a permanent full-time position vacancy who works 40 hours per week as part of Dispatch operations 15 hours/7 days rotating shift pattern including weekends and public holidays.
Copy & paste the following link into your web browser to view the position description:
Applications close on Friday, 16 June 2023.
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
Auckland Council strongly encourages our employees to be fully vaccinated.
Great News! We've discovered an exciting live job opportunity for a Dispatcher position in Auckland. This job is currently open for hiring/recruiting by Auckland Council, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Auckland Council must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Auckland Council and also by visiting their official website through Google.
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Yes, we found live job(s) for Auckland Council in Auckland.
Dispatcher jobs are available in New Zealand.
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The average salary range for Dispatcher in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Auckland Council follow the application process following the "Apply Now" button at NZ Jobs and also you can visit Auckland Council official career page and follow their application process.
Key qualifications for Dispatcher typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Dispatcher positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Dispatcher on NZ Jobs.
To improve your chances of getting hired for Dispatcher, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that NZ Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.