Gallagher Bassett is the largest multi-disciplinary Third Party Claims Administrator in New Zealand. As part of the New York Stock Exchange listed Arthur J. Gallagher group, one of the world’s largest insurance brokers, Gallagher Bassett New Zealand provides tailored claims management, administration and risk control solutions across life & health, personal injury, and general insurance markets.Having experienced impressive growth in recent years, Gallagher Bassett NZ intends to continue expanding its service offering over the coming years. Uniquely positioned in the New Zealand market, they are well placed to achieve this.CultureGallagher Bassett is a respected partner to its clients. Internally, the company has fostered a collaborative and collegial culture, led by a highly capable and engaging Managing Director. You will enjoy a high level of autonomy and scope to empower your teams.The RoleThe National Operations Manager leads Gallagher Bassett’s Personal Injury business. You will be responsible for a team of 35 via 4 direct reports across 3 locations in New Zealand. Your role will encompass:Participating as part of the company’s senior leadership teamDay to day leadership of the Personal Injury businessContributing to long and short range plans and policiesBuilding and developing external business relationshipsReviewing operational results and analysing claims performanceIdeating and implementing strategies to further develop business performanceCoaching and mentoring of your direct reports and assisting them to identify development needs and succession planning of the broader teamYour BackgroundSuccess in this position requires:An experienced leader within personal injury / workers’ compensation, you will bring significant operational claims expertise and management skill.You will be able to demonstrate a commercial mindset and strategic orientation that will enable you to plan and deliver ongoing growth and operational improvement for this already successful business.A customer orientation is essential, as is a focus on talent development to help your teams to realise their full potential.Positive and confident, you will champion Gallagher Bassett’s personal injury business internally and with external stakeholders. As such, you will bring a track record that demonstrates your ability to engage and influence at a senior level.Apply NowThe role of National Operations Manager – Personal Injury represents a compelling opportunity for a capable leader with a background in Workers’ Compensation to take their career to the next level.Leading a series of exciting initiatives within the Personal Injury business, while contributing to the growth of the wider company, will add to your already impressive list of career accomplishments.This role will be based in either Auckland or Christchurch.If you are ready to take the next step in your career with Gallagher Bassett, please click on Apply for Job.