Receptionist – Ibis Wellington

  • Company:
    IBIS
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:

Job Description

Main Purpose of the Job

Provide guests with friendly and efficient service related to arrival, departure and any guest queries.

Key Duties

  • Ensure professionalism and accuracy with information and billing during arrival and departure.
  • Achieve an accurate and logical work sequence.
  • Follow procedures for cash and security on front desk.
  • Ensure reservations have correct tariffs and up-sells.
  • Ensure messages are accurate and passed on promptly.
  • Provide business centre services as required, with correct charges posted for guests.
  • Positively respond to all queries (both internal and external), redirect to departments as required.
  • Maintain a positive selling approach to maximise yield in both occupancy and rates.
  • Any other reasonable request as required by your Supervisor or Hotel Management
  • Work Experience

    Part Time (Minimum 8 hours)

  • Ability to work under pressure
  • Organisational Skills
  • Time Management
  • Flexibility
  • Ability to work on a rotating roster
  • Sense of urgency
  • Takes Intiative
  • Motivated
  • Customer Service Skills is a must!
  • Be eligible to work in New Zealand
  • Benefits

    Staff meals while on duty

    Uniform provided & laundered

    Accommodation discounts & Free Anniversary Stay

    Discounted benefits throughout Accor

    Staff celebration & tenure recognition

    Bring your mate to work – program

    Employee Assistance Program

    Fantastic career growth opportunities

    On-going training, learning and development