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Retail Supervisor - Mitre 10 Mega Albany


Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.As the biggest home improvement retailer, and a trade partner of choice,life at Mitre 10 is fast paced and offers huge scope. As a Kiwi ownedbusiness partnering with some of New Zealand's best-known brands, we areuniquely placed to retain the special, local family feel of a small business,with the support of national networks, infrastructure, systems, and training.Since Riviera Hardware Holdings inception in 2009, where we started outwith a small local Mitre 10 store in Warkworth, we have grown to be the largestgroup of stores within the Mitre 10 national network. We are proud tooffer our customers a shopping experience like no other in New Zealand'slargest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn,Warkworth, Whangaparaoa and Silverdale, boast Columbus Coffee shops. We alsohave a Distribution Centre and own our own Frame and Truss Manufacturing Plant.Reporting to the Retail Manager, this fulltime, permanent, minimum 42.5 hours per week, Tuesday to Saturday (12 pm to 9pm) position is available at our Mitre 10 MEGA Albany store in Albany,Auckland. These hours do vary with seasonal upswings in trade) The salary onoffer would range between $65,000 to $70,000 per annum. Leaders are alsoexpected to fill in for each other as circumstances dictate.Summary of the roleAs part of the store leadership team with Mitre 10 MEGA Albany, it isour aim that all Leaders/Supervisors be multiskilled to perform in all areas withinthe retail box e.g.: operations and service. Primarily, this role isresponsible for maximizing the efficiency of the team byleading in a way that ensures service is consistently high and that they aredelivering the operational standards (general merchandising, promotionalexecution, overall tidiness, and cleanliness) within the retail store andadjacencies ensuring delivery of the key pillars.Tasks, Duties and ResponsibilitiesPeople leadership, daily management, and training:Lead and drive a high performing team.Ensuring team presentation standards meet or exceed company expectations andthat they provide a high standard of service to other members of the team andexternal customers.Ensure team members are effectively trained and promote continuousdevelopment and career progression of individuals through training andcoaching.Implement training programs toconstantly improve team member knowledge, utilizing internal specialist,supplier network and Company training materials for all key customerservice requirements.Weekly assessment of team memberknowledge and behaviors following the skills assessment criteria relatingto service requirements.Customer Experience, Sales, and Stock management:Ensure in store activities areexecuted to the highest level for both national and local marketinginitiatives.All stock to be displayed in a waythat allows the customer to best see the benefits and features of the product.Ensure the maximization of shelfavailability and fully utilize the promotional selling space to increase salesand improve stock turns and GMROI.Responsible for minimizing the amountof SLOB stock held in the store via effective merchandising.Responsible for the accurate locationmanagement of stock.Assist in stock takes and otherinventory procedures to ensure accurate inventory data.Assist in the management of the swifttransfer of goods from the warehouse onto the floor.Compliance:Assist in ensuring that the storeadheres to Company and legislative operating policies and procedures,e.g., housekeeping, merchandising.Assist in thecontinuous improvement of process efficiencies.Ensure team members always work ina safe manner and in accordance with policies, processes, and legislationExpertise, Skills, and CompetenciesHave a solidworking knowledge of workplace health and safety regulations.Operationalknowledge and understanding of the supply chain process.Demonstrate a high level of stock integrity awareness andoperational standards.ProvenInterpersonal, written, and verbal communication skills.High level of computerliteracy with the ability to learn and adapt to software changes.Knowledge of thenecessary legislative governances i.e., Fair Trades Act, Consumers GuaranteeAct etc., and act in accordance with them.Personal AttributesStrong leadershipand mentoring skills.Ability to proactivelywork on own initiative.Passionate about continuousimprovements.Decision makingcapability in a fast paced, deadline driven environment.Strong Administrative and timemanagement skillsComfortable with occasional heavy lifting demandsA quick and alert mind withthe ability to adapt and be flexible.Applies lateral thinking, displaying an ability to identify solutions.Experience and QualificationsNZQF qualification level 3 orhigher (ANZSCO Skill Level 4) AND a minimum of 2 years' relevant workexperience leading teams preferably in a big box retail environment.Please note that relevant experience required inaddition to the qualification.Full Class 1 New Zealand Driver's licensePlease note:All employment offers are subject to background checks includingReferences and Ministry of Justice Checks and applicants need to be able tofulfil the inherent requirements of the role including have the right to workin New Zealand.If you are solutions focused and want to talk about what we can do foryour career and the part you can play in our team, then the next step is tofollow this link below to apply. Working Together. Chasing GreatThe email and password you entered don't match.#J-18808-Ljbffr

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