Our vision is to enable our customers’ vital processes, which advance a more sustainable world. We supply turnkey solutions, fans, compressors, turbines, blowers, heat exchangers and silencers, as well as a comprehensive range of services including specialised engineering for air and gas handling, project management, equipment servicing and site management.We are looking for an AFM Sales Manager in NZ to establish and maintain business relationships with end users and promote Howden products & services. You will increase customer engagement and satisfaction on key sites by ensuring all aspects of customers’ requirements are met and broader Howden interaction is focussed and timely. You will also leverage the existing Howden installed base and improve data quantity and quality.The successful candidate will meet or exceed annual AFM sales KPIs by driving bookings and margin growth. This will be achieved by increasing AFM orders and opportunity funnel by actively targeting and visiting clients with installed base. You will also and m aintain customer satisfaction on key sites by ensuring all aspects of customers’ requirements ar e met and broader Howden interaction is focussed and timely. You will increase customer engagement by leveraging the existing Howden installed base and improve data quantity and quality. The products are centrifugal , mixed flow, axial fans and air - heaters in the industrial sectors. Particular areas of focus will include milk Industry, mining, metals processing and power industry . You will need to work closely with other Howden departments and communicating the resolution of issues to customers as needed.We will offer an attractive remuneration package, above average superannuation contributions, annual bonus, flexible working arrangements, reimbursement towards your health & fitness regime and a supportive culture.What needs to be done?More specifically, your responsibilities will include:Generate consumable/maintenance spare parts enquiries for Howden installed base and work closely with Parts Estimating Team (PET) to ensure delivery and successful closure of these opportunities. Generate and manage larger capital spares enquires for Howden installed base. This process will u tilise the PET for pricing and quote generation, however, it will be your responsibility to drive these opportunities to a successful conclusion. Generate retrofit opportunities for both Howden and Non Howden install base by engaging with clients to uncover performance or reliability issues which can be remedied. Liaise with Howden Service Centre s to promote Howden r epair and refurbishment services . Generate leads and follow up on active quotations with customers. Update the company CRM system with latest information on open enquiries and account management to ensure data is up to date and accurate. Provide site intelligence gathered on sites visi ted to AFM Spares, Retrofit and Services teams and New - Build Sales and Proposals team as required . Gather up to date and accurate information on Howden installed base and update our I nstalled Base register to reflect current status. Participate in manageme nt and team reviews of open opportunities to ensure data accuracy and correct forecasting of bookings. Actively seek and monitor customer feedback through meetings and Net Promoter Score (NPS) surveys and action areas that would benefit from improvements. Adhere to all Howden Group policies, procedures and business ethics codes.A dhere to environmental, health and safety standards to ensure that the company comply with relevant legislation and quality assurance management systems on time and according to s et standards. Provide weekly reports in accordance with AFM sales team requirements.AFM Funnel reviews with sales teams, including PET teams looking at monthly forecast on targeted bookings, TTQ, AuM, IB management and Uptime opportunities. Focus on NB to AFM handover process, ensuring early customer engagement, IB created and service proposals offered, this includes equipment health checks, performance testing and ventilation systems control. Focus on LTSA and FA opportunities on Howden IB, generating ser vice opportunities with customers. Promote Ventilation on demand as value added services to AFM opportunities generation.What do you need to bring?Experienced sales professional with a history of business development within NZ milk industry . Exc ellent verbal skills, with persuasive ability to influence decision makers on site. Advanced time ma nagement skills. Excellent communication and interpersonal skills in building relationshipsStrong negotiation and leadership skills . Ability to work autonomously as well as in a team.Client focused, energetic and pro - active. Negotiation and problems solving skills. High degree of self - motivation and initiative. Intermediate skills in Microsoft Excel, Word, PowerPoint.Ability to travel . The following would also be highly regarded: Technical knowledge of CRM and lead generation systems.Experience in a variety of formal and informal presentation settings; one - on - one, small and large groups, inside and outside the organization. Working knowledge of fan fun damentals and problem identification and rectification The role is New Zealand based with 50 % travel mostly within New Zealand , however, training , customer visits , and client management in Australia may be required. There will be other overseas travel for the attendance at training events and conferences To express your interest in this position, please click apply and submit your CV and cover letter.The advantages of working at Howden:Worldwide business – Liaise with our colleagues in 27 countries.We offer global and local opportunities– 6000 employees and world leading engineers, who create cutting edge developments – You will be a part of over 160 years of innovation and development that continues today with our digital solutions.At Howden we have a strong corporate identity and purpose – You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet.Our products and organisation are Revolving Around You – Our culture promotes individual development to enhance our most important asset – our people.About UsWhat we doAs part of Chart Industries, Howden is a leading global provider of mission critical air and gas handling products providing service and support to customers around the world in highly diversified end-markets and geographies. We work in partnership with our customers, wherever they are, to deliver sustainable and customised solutions. For over a century we have built a strong global network of experts that is formed from responsive local service and delivery teams, in more than 100 countries Our Values Our values are the principles by which we do business. We deliver our promise by living these values which supports our culture. Our values define who we are, what we believe in and are fundamental to our success WE ENABLE OUR CUSTOMERS SUCCESS, WE RECOGNISE THE VALUE OF PEOPLE, WE STRIVE FOR EXCELLENCE, WE ADAPT AND INNOVATION & WE DO THE RIGHT THING Howden Take a look at this video , see how Howden is evolving not only for its customers but for a brighter sustainable tomorrow.
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