Service Delivery Manager Facilities Management (South Island) Job in Auckland Recruiting by Transpower New Zealand Limited (Tpnz)

Service Delivery Manager - Facilities Management (South Island) Work with providers to optimise delivery of the building and grounds workplansEnjoy a mix of Transpower office and interesting regional site-based workDrive performance, safety, continuous improvement, quality, and sustainabilityBring your outstanding communication and influencing skills to the National Grid. Enjoy dynamic mahi and ongoing learning in an awesome team!Transpower is a State-Owned Enterprise that owns and operates the National Grid - the transmission network that carries electricity around the country. Our $5b of critical assets includes 175 substations, depots, 3 warehouses, over ~12,000km of high voltage transmission lines, ~60km of underground and submarine cable, and over 40,000 supporting towers and poles.The nature of our work is challenging which is why we attract curious, thoughtful, and hardworking people who work collaboratively to deliver the change necessary to enable Aotearoa's energy future. We have a significant pipeline of work to deliver over the next 10+ years and there won't be a dull moment.About the teamOur Grid Delivery division is accountable for the delivery of all work across New Zealand's transmission network. This includes project and maintenance work, delivered in conjunction with our service provider organisations. Transpower delivers approximately $400M capex and $100M in opex per annum.We are the custodians of the grid and the service that is delivered to our customers. We work in a large team with our service providers, Service Delivery team, and Transpower specialists to ensure asset health, optimised work delivery, and continuous improvement in the delivery and maintenance of the grid. This is always with safety, health, and sound business acuity at the forefront of providing transmission services for New Zealand, with minimal network interruption.To do this, our Service Delivery Managers and Service Performance Managers work collaboratively, specifically focused on the delivery of the work programme in the region, and any event response required to achieve our service level goals and minimise (while optimising) outages on the grid.About the opportunityDue to new facilities management contracts starting in July, three new regional Service Delivery Manager roles are available regionally (based in our Otara Auckland, Palmerston North, and Christchurch offices).Working closely with our skilled service provider team, works schedulers, and project managers, you'll ensure work is completed safely, to plan, and to agreed standards. This isn't your usual facilities management portfolio - our facilities include substations, depots, and warehouses!Through building strong relationships that encourage best practice in a technically challenging work environment, you'll ensure human error and equipment-related faults are minimised and resolved quickly, without harm, and with minimal service interruption to our customers. Working alongside Grid Investigations and Project teams, you will be involved in the following exciting projects/potential projects:Providing operational input into the development of facilities Business CasesSupporting capital project upgrades and asset replacements (Grid Enhancements)Working closely with Project Managers as we implement a wide range of projects, including climate change resilience projects and substantial upgrades to our grid infrastructureSupporting opportunities to be more sustainable through supply chain optimisationAs well as ensuring the delivery of the facilities contract, you'll have the opportunity to dive into and provide leadership for some other smaller Specialist Services Contracts (metering, drones for example) which will allow you to get to know the electrical side of the business!Ultimately, you'll be working to have a positive impact on the community by keeping the lights on and enabling a more sustainable energy future!About youYou're practically minded, with well-developed relationship management and indirect leadership skills, and a performance and continuous improvement orientation. A full clean drivers' licence and the ability to travel (usually well planned and manageable around family commitments) will enable you to visit sites within your regional area. Previous roles will have honed your forward-thinking skills, and you will investigate and solve problems at pace, both in the office and on site.Known for your tech savvy and productive collaboration and influencing skills, you love to enable quick wins and have the tenacity and drive to ensure sustained continuous improvement.Your CV and cover letter will clearly articulate:Good understanding of operational performance management, ideally involving facilities maintenanceSome understanding/appreciation of, or exposure to, the electricity sectorWell-developed verbal and written communication skills, and experience of electronic maintenance management systems e.g., Maximo or similarSound experience of providing assurance, preferably in a high-risk environment partnering with outsourced service providersA relevant degree/tertiary qualification and/or industry tertiary qualification, however equivalent experience in the industry or similar types of environments will also be considered.Appreciation of Te ao Maori and Iwi engagement skills while not essential, will be highly regarded.Join us at TranspowerAotearoa is powered by the people who work here. Every home, every marae, every electric vehicle, every hospital relies on the electricity we manage and deliver. This is your opportunity to join us on a mission that affects all New Zealanders, every day and long into the future.With over 28 nationalities, our people provide diverse perspectives, knowledge, and deep and varied experience which they love to share. Our environment is modern and family friendly with the option to work from home two days per week. Wellbeing is supported with great employee health and wellness benefits - check them out here  StepsIf stepping into a varied leadership role (without line management responsibilities) excites you, and you're energised by meaningful work, challenges, and great learning opportunities, we'd love to hear from you.Role closes   Wednesday 3 rd April,  however you may be contacted for an exploratory conversation prior to the close date to facilitate shortlisting. Existing eligibility to work in NZ is required.Job level(s) ExperiencedWork type(s) Permanent Full TimeInterested in knowing more, and seeing our Wellington head office? Watch a brief video hereIn a grid emergency please call 0800 THE GRID.#J-18808-Ljbffr