Service Desk Analyst

  • Company:
    Randstad
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    5 hours ago
  • Category:

Have you just finished studying a bachelor or diploma in Information Technology and now looking to grow your technical support experience within a customer centric environment?Are you passionate about technology and your service delivery? This could be the role for you! About the role: Fundamentally this role involves;Customer serviceAnswering inbound inquiries over the phone and via emailTroubleshootingProviding level one technical supportSupportive team environment$48,000 per annumMonday to FridayRotating roster between hours of 7 am – 7 pm Located in Thorndon but to move out to Johnsonville later this year. About You:Experience in Windows 10 and networking systemsA genuine passion for IT and delivering excellent customer servicePrevious customer service experience in retail, hospitality or contact centre essentialRight to work in New ZealandBenefits:Quarterly staff socialsMonday to FridaySociable working environmentFuture development opportunitiesOur client really believes in creating an inclusive and fun environment for their employees whilst delivering exceptional customer service. If this sounds like an opportunity you may be interested in please click APPLY NOW.Please note; this employer is unable to support with visa requirements. Only applicants with NZ residency or citizenship will be considered.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.