Site Reliability Engineer

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
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Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!

While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and restricting travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the likes of and there is an exciting road ahead of us at a time where travel needs real, impactful change.

We’re hiring people from different backgrounds, experiences, abilities and perspectives to help us build a world-class team and product.


We are looking for Site Reliability Engineers to make our production infrastructure more repeatable and reliable as we become a global player. We are rebuilding our group rooted in the DevOps philosophy, which brings the opportunity to bring your creativity as we bring a fresh approach to how we build and deploy our production services.

What you’ll be doing

  • Collaborate with cross-functional product engineering teams to drive repeatability and reliability in our production infrastructure
  • Work with other SREs to identify components that we can extract, refine and share to make all teams’ lives easier such as developer tooling, build automation, provisioning, logging, monitoring, alerting, etc
  • Produce clean, consistent and well-organised code to automate our infrastructure, builds, deployments and configuration all running for our production stack: Azure infrastructure and platform services MS SQL, Redis and Azure storage Docker, Kubernetes, SumoLogic, New Relic
  • Lead the way in how we design, manage and improve our production infrastructure
  • Install and configure SERKO applications in our production environment
  • Work with the teams by running blameless post-mortems identify and implement improvements to make our products more reliable
  • Work in a “build it and run it” environment where engineering teams build, deploy, monitor and support their components that they own
  • Define ways that we measure production operations and support engineering teams to implement monitoring where relevant.
  • Lead the way in how design, implement and improvement our deployment and production infrastructure
  • Mentor and coach other engineers at any-level. Everyone has something to learn and something to share!
  • What you’ll bring to the team

  • An interest in learning and applying the technologies and frameworks in our stack
  • Hands-on experience managing production infrastructure
  • Experience working in agile development teams that applied and experimented with infrastructure automation, continuous integration, continuous delivery
  • Willingness to jump into our legacy infrastructure to help modernise it
  • Excitement about learning how our industry operates
  • Openness to receiving and giving feedback in a safe and inclusive work environment
  • Great verbal and written communication skills
  • Experience with our languages is a plus (PowerShell, C#, TypeScript, Python)
  • Benefits

    Serko’s people are rewarded for their efforts with a great salary, competitive benefits, flexible remote working, and awesome offices with games, exceptional coffee, fresh fruit and snacks, and a great social atmosphere. Our environment is upbeat, energetic and fun – and we look for people to add to our culture, not just fit our culture. We value people who have personal integrity, are adaptable, and are courageous with what they do. The pace is energetic, and Serko’s people work collaboratively with energy and enthusiasm – so you’ll want to be up for the ride. If you’re up for a challenge at its most crucial time in history and are excited about joining our team in Auckland, we’d love to hear from you.

    Serko is a NZ Immigration Accredited Employer.