We are looking for an experienced and professional Spa Manager to join our team and oversee our Spa operation. The successful candidate will possess excellent communication skills and be willing and able to work weekends, evenings and public holidays. This is a 12-month maternity cover position, starting around mid – the end of June.
We are seeking a hands-on leader who can use their energy, expertise and management skills to ensure our in-house Spa team is profitable and continues to exceed guest expectations.
About the role:
The Spa Manager is responsible for all training, recruiting, stock ordering and day to day management of the Spa at Rosewood Cape Kidnappers
This is a hands-on role and will require the individual to work independently, with the ability to carry out all beauty and massage treatments, as well as manage independent contractors and employees.
This is a key position and the successful candidate will need to have strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self motivated, a team player and able to work well in a high pressure environment.
- Providing professional and 5 star quality guest service
- Carry out all spa treatments in line with our high standards
- Maintain a proficient knowledge of spa services and products, understanding all applications and benefits
- Booking appointments, assisting with inquiries and answering phone calls
- Keeping our luxurious Spa looking beautiful
What you will bring:
- Experience in a hospitality environment (ideally at luxury level)
- Excellent communication and interpersonal skill
- Relevant Massage and Beauty qualifications (diploma level)
- Passion and drive to motivate a team
- The ability to lead by example
- Experience of working to and achieving sales targets
- Impeccable personal grooming
- And be willing and able to work weekends, evenings and public holidays.
What we offer:
We offer, competitive wages, delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavour whenever possible to provide staff with 2 days in a row off each week. Having your own reliable transport, is an advantage and you will also need a valid working holiday visa or NZ work rights to apply.
If you wish to apply for this role and have the attributes above, we'd love to hear from you.