Strategic Business Customer Partner – Wellington

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 months ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Wellington – Wairarapa
  • Date Advertised: 08-NOV-19
  • Job Reference: NZ/191955
  • Job Title: Strategic Business Customer Partner – Wellington
  • Business Unit:
  • Division:
  • Summary:
  • Develop and leverage strategic relationships with key partners to benefit ACC’s business customers
  • Strong business network across industry, associations, intermediaries and internally at ACC
  • Supporting business customers by providing practical advice across a complex product portfolio including levy frameworks and injury prevention

ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury: ACC offers all New Zealanders the ability to recover from injury without financial stress, and our business levy framework enables businesses to insure their most valuable assets – themselves and their people.

Operating at a senior level, and through a strong collaboration and strategic approach, you will be accountable for developing strategic partnerships internally and externally with key partners who can help ACC connect with our business customers, allowing us to support mutually beneficial outcomes, such as reducing workplace injury and improving the business customer experience when dealing with ACC. You will also have an overview of the existing partnering arrangements between ACC and partner organisations, at both a national and local level, able to spot the opportunities for adding value to both parties.

As a Strategic Business Customer Partner, you will be part of a new, multi-functional team focused on strategic partnering, solution management, campaign delivery and workflow coordination for the wider Business Customer Solutions team, supporting ACC’s objectives.

Key responsibilities of the role and what you need to be successful:

  • Experienced Account Manager and / or Engagement Manager (3-4 years) supporting a portfolio of key strategic partners
  • Ability to navigate complex issues and promote customer centric solutions, without being an expert
  • Demonstrated ability to identify opportunity to connect and collaborate at a strategic level and manage and mitigate risk across many parties for mutual benefit for those parties, including spotting trends and acting accordingly
  • Strong team player and leadership demonstrating a hands-on and supportive approach to encouraging a cohesive delivery, leveraging across Business Customer Solution teams and other ACC teams
  • Broad business understanding, bringing a professional network and experience working with partners such as those in the health and safety sector, industry associations, organisations that represent the financial sector and Government departments.

It’s an exciting time to join ACC as the transformation of the way we work and deliver our services to customers takes hold. As a Strategic Business Customer Partner, you will have an opportunity to influence new and innovative thinking, growing and developing relationships at a senior level within large business and working cross-functionally across other key ACC business groups. An attractive salary plus 9% super is on offer, along with an opportunity to grow and develop your career in one of New Zealand’s leading government agencies.

At ACC, we recognise that diversity, inclusion and accessibility is important to our business. ACC’s Māori Strategy Whāia Te Tika provides the foundation for delivering better outcomes in a kaupapa Māori, culturally appropriate and responsive way for current and future Māori and diverse employees. ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement, respect and connection with the communities where we work – benefitting individual employees and all our clients across New Zealand

If you need a new challenge, and are looking for that next career step that offers challenge and chance to make a difference, we would love to hear from you. You must have the legal right to work in New Zealand.

Applications will only be accepted when formally submitted through our ACC Career Website online through to closing date Thursday, 21 November 2019.

If you have any questions, please reach out to Nadine O’Donnell at Nadine.o’