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Job Description
:Over the past year, among many other things, we have:
Designed experience visions and crafted value propositions and channel strategy for banks.
Developed a CX strategy for a telco
Uncovered and validated customer trends for a global airline
Written the future business strategy for one of NZ’s most loved brands.
Designed a new service offering for a national retailer in Australia
Qualities we look for:
Some of the qualities of our team members today:
Love for diving into ambiguous and complex problems.
Creative, curious, collaborating, optimistic
Rigorous about customer insight
Transforms complex ideas in simple stories
Natural at engaging people (customers, team members, clients)
Inherently kind.
Our standards and expectations are high. Our clients expect us to be the best in Aotearoa.
Responsibilities:
You will likely have held roles as a business designer, strategic designer, or customer experience strategist before. Your responsibilities would include:
Manage strategic design projects – planning, shaping, driving, designing and collaborating with clients and team
Discover the opportunity areas through market and competitor analysis
Uncover customer trends, insights and JTBD through research and desktop analysis.
Develop and validate experience visions and customer value propositions
Unpack value drivers (customer, commercial, technology)
Design and facilitate workshops
Contribute to new business development by providing expert information in pitch efforts and client meetings.
Coach, mentor and guide your team
Contribute to culture, community, and training.
You don’t have to be a master of all of them on day one, but we expect you to have areas where you excel and shine and areas where you continue to grow.
Minimum Experience:
Bachelor's degree in any field
Strong experience in work related to this job description.
3+ years in a consultancy or agency, with a focus on strategic design and business innovation
We are a WORK180 Endorsed Employer, to see our benefits and policies click here
Preference will go to candidates that have current working rights for New Zealand.
About Accenture:
He rangitāmatawhāiti. He rangitāmatawhānui.
A person with narrow vision has restricted horizon.
A person with wide vision has plentiful opportunities.
#LI_GM
Equal Employment Opportunity Statement for New Zealand:
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process, or have a preferred communication method, please email To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about ourPrivacy Statement.
Great News! We've discovered an exciting live job opportunity for a Strategic Design Lead position in Auckland. This job is currently open for hiring/recruiting by Accenture, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Accenture must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Accenture and also by visiting their official website through Google.
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Strategic Design Lead jobs are available in New Zealand.
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The average salary range for Strategic Design Lead in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
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Benefits for Strategic Design Lead positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
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