This job offer is not available in your country. Want to be a part of our team? The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. Radford reference : Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro / mechanical equipment, computer systems, complex software, or networked and / or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering / software engineering. May be involved in customer installation and training. Provides support to customer / users where the product is highly technical or sophisticated in nature. Survey Tip : In software companies this position generally interacts directly with the customer / user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer's problem cannot be resolved directly by first-level resources. Working at NTT Security Engineers (SIEM / SOAR / UEBA) Monitor console & dashboards of in scope solutions and provide response to the reported incidents. Perform initial analysis for known issues and provide the appropriate recommendations for closure. Integrate new devices procured by client during the contract period with SOAR for logging and alerting Ensure compliance to Service Level Agreements (SLA), process adherence and process improvements to achieve operational objectives and mitigate threats Monitor & Reporting of system components health and take necessary action in case of any observed issue. Provide notification and communication with Incident management and respective application team upon threat detection. Maintain the suitable architecture of the supplied solution Monitoring and coordination of SOC standard activities like backup, patching etc. Perform analysis on the reported incidents, determine the root cause, and recommend appropriate solution. Triage incidents based on an agreed threat matrix Provide necessary support during the Forensics investigation and threat hunting Hunt for security threats, identify threat actor groups and their techniques, tools and processes Perform analysis of security incidents for further enhancement of rules, reports, AI / ML models Using knowledge of the current threat landscape, threat actor techniques, and the internal network, analyze log data to detect active threats within the network. Build, document and maintain a comprehensive model of relevant threats to client. Proactively identify potential threat vectors and work with client Security team to improve prevention and detection methods. Identify and propose automated alerts for new and previously unknown threats. Detection of cyber-attack, analysis of the attack and remedial action as per SLAs. Develop up-to 35 parsing rules if required for any non-standard logs during the entire contract period. Creating custom playbooks as per client requirement. Plan & perform change as per approval of client Plan & table all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulates all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration Participate in all CAB and ECAB meetings - Anticipated business risk etc What will make you a good fit for the role? Good knowledge in SIEM Use Case creation and content creation Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category of incidents and problemsReport and escalate issues to 3rd party vendors if necessaryProvide onsite technical these in demand skills for landing a dream job in New Zealand with a minimum of 4. years experience. MS Dynamics Technical Consultant Salesforce. SFDC Developers. AWS. Azure Security Engineers ? QA Requirements MS Dynamics Technical Consultant Salesforce. SFDC Developers AWS. Azure Security Engineers Specialist to join our Global Manufacturing Excellence Organization under the technical support team The technical support is a multi disciplinary team provides the required high quality technical support As a Cybersecurity Specialist acritical role is safeguarding digital assets. You will provide technical leadership to effectively implement the Governance, Risk, and Compliance ( p. p Additionally, you'll provide technical leadership in the overall Cyber Defense by We are looking for a Technical Tester within our cyber security practice based in Auckland. Our security practice provides specialist guidance, services and education in cyber, information and physical security both in NZ and Australia. expected to be conversant with common testing techniques and processes and to also incorporate the specialist testing, IT forensics, or other security auditing areas (must hold a Offensive Security Certified Professional roleBased in Auckland and working among other curious, passionate and technically gifted people, the Technical Team is responsible for delivering a range of technical solutions to our hospital, laboratory, and private or medical laboratory healthcare settings, or working with medical hardware information systems in a technical products Strong analytical and troubleshooting skills with the ability to understand and deliver complex technical concepts Strong verbal and technical writing skills with the ability to communicate clearly to customers Te Whatu Ora Health New Zealand manages all health services, including hospital and specialist services Mo to Matou Ropu. About Our TeamWe are passionate about cyber security and strive to protect our healthcare and reduce the risk of compromiseConduct and manage technical security compliance engagementsEnsure vulnerabilities and providing security training to various stakeholders (You enjoy knowledge sharing principles, IT security controls and OWASP top 10 What you can expect in returnWorking in health brings As a Lead Systems Specialist , you will be an integral part of our clients Cloud Infrastructure team, You will take charge of resolving intricate technical challenges, serving as an escalation point, and Key Responsibilities. Act as an escalation point for complex technical issues, ensuring ICT services Please apply using an MS WORD version of your CV, as if we proceed with your application this is the As the IT Security Governance Specialist , you are considered an information security expert within your You will provide advice to others and contribute to improving the security of systems, providing input to other projects, and assisting other security personnel. or IT risk related role. Any of the following Certifications CISM. CISSP. CRISC & other security vendor of information security concepts and industry standards (e.g., ISO, PCI, NIST). Have a technical understanding They have specialist IT services expertise in the motor vehicle industry, with extensive implementation You must have excellent communication skills with clients and co workers at both technical and non technical technologiesOperating systems. Good experience Windows, iOS, Android Microsoft servers. Experience with MS We enable digital change, provide quality data, information and security services, and create flexible The opportunity The purpose of this role is to ensure the effective delivery and management of M365. MS you will bring At least 5 years significant experience in technology infrastructure operations teams. MS Server and M365 Applications. level 2 and 3.Experience administration and maintenance of. MS Teams, MS Azure and MS DefenderExperience in maintenance activities including security patchingExperience in #J-18808-Ljbffr
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