This job offer is not available in your country.Job Description And ResponsibilitiesTeam SummarySpend Clarity Enterprise - Operations and Infrastructure (SCE O&I) is a global team providing Infrastructure, reliability, and operational services to support our partners and products.The support team is spread across New Zealand, Canada, England, and the US. The group provides 24-hour support services with the key areas of focus being, Infrastructure, Site Reliability, Database Administration, Application and Data Services Support.What an Application Support Analyst does at VisaThe primary responsibility of an Application Support Analyst is to provide initial technical triage and investigation as well as in-depth product knowledge of the Visa Spend Clarity for Enterprise (VSCE) products and services.This role will require the successful candidate to work closely with the various Client Services teams across the globe as well as relevant product and development teams to investigate and address application issues.You will need to have strong analytical, problem-solving and communication skills to identify workarounds, data fixes and provide communication updates to our clients and partners.Areas of Responsibility include :Incident Lifecycle managementPerform relevant troubleshooting or replication to aid technical investigations on Complex Customer IncidentsEscalation ManagementProblem ManagementRoot Cause AnalysisChange Management processesEnsure workarounds or data fixes are well planned and executedProvide SME post change validation support for new features or platform changesDevelop / maintain and share knowledgeIdentify, develop and manage continuous improvement projectsWhy this is important to VisaAs part of the SCE Application Support team, you will be working with teams throughout the organization to ensure product stability for Visa Spend Clarity Enterprise and white label products.The team plays a key role in identifying issues, developing workarounds to problems, and coordinating with teams who create and deploy fixes, all while delicately balancing client needs and expectations.The Application Support team helps form the voice of the client and engages constructively with product and development teams to make sure that the client experience is as positive as possible.This role will test your skills as a problem solver, will stretch your technical investigation abilities and will ensure that you are always learning something new.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsTo be successful in this role you will needProven technical application troubleshooting experience in production environments.Knowledge of web protocols and infrastructure (HTTP, Firewalls, Public Key Infrastructure).Experience performing source code debugging.Microsoft Technologies including SQL Server, Visual Studio, XML, and XSL.Experience with Microsoft programming languages for example C#.Strong individual accountability.Ability to convey complex ideas to a variety of stakeholders.Ability to coordinate multiple individuals from different technical backgrounds towards a common goal.Not required but will be a plus :Experience with Cloud / SaaS environments.Experience with ITIL.Experience working with teams across multiple time zones.Ideally tertiary qualified with appropriate Microsoft or other certifications.Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Job Description The primary responsibility of an
Application
Support
Analyst
is to provide initial technical The
support
team is spread across New Zealand, Canada, England, and the US. Database Administration,
Application
and Data Services
Support . In the VSCE O&I
Application
Support
Team, you will be part of an ever changing product environment Qualifications To be successful in this role you will need Proven technical
application
troubleshootingSenior
Application
Analyst . He kōrero mō mātou. About WatercareKi te ora te wai The wellbeing of Manager, the Senior
Application
Analyst
is responsible for enhancing and supporting core business applications through the
application
lifecycle. cross functional squad members and deliveryResolve system incidents and problems and
support
application
Analyst
JD. Mar 2023.pdf .tas button. display. inline block. background. #263238. color. #fff. font sizeAbout the Role As a HCM
Support
Analyst , you will provide technical
support
to customers and consultants The Technical
Support
Delivery
Analyst
will also ensure outstanding customer experience through strong of issues as well as escalations.Our customers rely on our team all over the world, so our Customer
Support
Handle a queue of
application
support
cases, prioritizing issues based on severity and customer impactSolve ShiftsAbout YouBasic Qualifications3. years of work experience. ideally B2B customer service.
supportsystems to help build the future at KPMG through the innovative use of technology.The opportunity The
Application
Support
Specialist role will be to build,
support
and maintain the M365 and SharePoint environments and assist the Service Desk and wider business with
support . issues.The position holder provides technical knowledge, coaching and
support
to team members and will participate in day to day management of M365 and SharePoint
support
request tickets, including reviewingFull Time
Application
Closes 18 Apr 2024 Auckland. Auckland Computer Software Engineer, Applications Mō te Tūranga. About the RoleThe TechnologyOne Senior
Application
Support
role is responsible for delivering
Support
providing operational excellence and
support
for our business critical national
support
office development,
application
support
and maintenance roles Excellent in supporting and managing TechnologyOne integration, API's and webservice Excellent in managing L2 L3
application
support
activities, problemAbout the role The Solution Delivery Specialist role is responsible for delivering effective and timely
support
the role focuses on providing technical leadership for a range of deliverables across systems admin,
application
the ability to navigate complex problems and identify smart solutions At least 5 years experience in
application
development,
application
support
and maintenance roles Experience in supporting, administrating and script development, process automation tools, reporting via CyberQuery Experience in managing L2 L3
applicationSupport , Success & Consulting Services represent the voice of our customers and are a highly collaborative understood and reflected across the business.The OpportunityYou'll be part of the Enterprise Partner
Support
Team responsible for providing
support
for our Enterprise business, payroll and workforce management to Level 1
support
team members. Provide an authentic, knowledgeable and effective experience for all Our partnership with Smiling Mind helps
support
the wellbeing of our team members and customers DriveSaudi Aramco Finance Treasury Positions. Investment
Analyst
Consultant Group Treasury Coordinator Division Capital Markets Lead Financial
Analyst
Consultant Project Finance Lead Financial
Analyst
Consultant Lead Financial
Analyst
Consultant Debt Management Specialist Treasury Planning Specialist Lead Financial Specialist Consultant Business System
Analyst
Financial Data Scientist. AI For anyone looking to broaden To submit your
application
in strict confidence, click the 'apply' button.infrastructure services provider that generates long term value for shareholders.In this role, as a Service Desk
Analyst
you will be responsible for technical and administrative
support
for ICT functions across all areas Great communication skills are pivotal to this role.Skills that will encourage you
application . limited to Microsoft Office, Teams, SharePoint, and OneDrive.Preferred background in providing frontline
support
Prioritizing work life balance and other company perks to
support
employees' overall well being.IT
Support
Central CBD location, close to public transport Provide level 1. 2
support
& entry level level About the Role Are you a customer focused IT whiz able to easily solve Windows desktop, WAN and
application
Focusing on Level 1 and 2
support
issues, you will receive requests throughout the business from our
Analyst
with experience troubleshooting information management systems (ERP & CRM), a strong knowledge How to Apply Click Apply to send your
application
through today!
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