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The primary responsibility of an Application Support Analyst is to provide initial technical triage and investigation as well as in-depth product knowledge of the Visa Spend Clarity for Enterprise (VSCE) products and services.
VSCE Operations and Infrastructure is a global team providing infrastructure, reliability, and operational services to support our partners and products. The support team is spread across New Zealand, Canada, England, and the US. The group provides 24-hour support services with the key areas of focus being; Infrastructure, Site Reliability, Database Administration, Application and Data Services Support.
This role will require the successful candidate to work closely with the various Client Services teams across the globe as well as relevant product and development teams to investigate and address application issues. You will need to have strong analytical, problem-solving and communication skills to identify workarounds, data fixes and provide communication updates to our clients and partners.
In the VSCE O&I Application Support Team, you will be part of an ever-changing product environment with multiple layers of complexity and a vast array of interesting features. You will be working with some incredible people on new product features, testing new methods and ideas to improve the product and customer experience. You will be working alongside the Product development teams to review and test new items being deployed in the quarterly releases.
You will need to work with security and compliance teams to make sure that we are up to date with the latest regulatory and security standards.
We are on a journey to move several features of our products to the cloud; you will gain experience in AWS and Azure as we continue this journey.
We need you to help us improve, the team is always looking for new ways to improve our own processes and those of others around us, you will be encouraged to think out the box and start up your own initiatives and projects to help with this approach.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
To be successful in this role you will need
Not required but will be a plus
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Great News! We've discovered an exciting live job opportunity for a Application Support Analyst position in Auckland. This job is currently open for hiring/recruiting by Visa, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at Visa must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Visa and also by visiting their official website through Google.
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Application Support Analyst jobs are available in New Zealand.
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The average salary range for Application Support Analyst in Auckland varies, but the standard pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Visa follow the application process following the "Apply Now" button at NZ Jobs and also you can visit Visa official career page and follow their application process.
Key qualifications for Application Support Analyst typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Application Support Analyst positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Application Support Analyst on NZ Jobs.
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