Infrastructure Support Engineer: MS & VM

  • Company:
    New Zealand Police
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:

Infrastructure Support Engineer, it starts with you!

Based at Royal New Zealand Police College

Permanent, Full time

Police Employee, Band G

Job Req: 32081

About the role

As an Infrastructure Support Engineer, you will be responsible for helping maintain operation of Police Enterprise Microsoft systems and services.

You will help clean things up if we are experiencing issues and more importantly, help us maintain processes and rules in place to ensure that our Enterprise Microsoft systems function appropriately.

You will also beresponsible for the provisioning, deployment, configuration, and administration of many different pieces of Microsoft operating systems, the services that are hosted upon them.

Key aspects of the role will be to:

  • Support the SCCM environment infrastructure consisting of Patch Management, Server Builds, Daily health checks, and documentation is all updated.
  • Willingness to learn new technologies in the Microsoft and VMWare environment.
  • Manage and identify risks to Enterprise infrastructure and implement mitigation strategies.
  • Liaise with related ICT teams and stakeholders within Police.
  • Support the Operations Manager on continuous improvement initiatives across Technology Operations and ICT.
  • Engage with other technology teams to provide support for Technology Operations.
  • What you’ll bring

    Being part of the Police whänau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and work with high performing teams, and the way that you lead yourself.

    This is a dynamic and challenging position, and the successful applicant will need to be able to demonstrate the following :

  • Experience in supporting/troubleshooting SCCM systems in a large organisation;
  • Experience in Service Delivery in a large organisation;
  • Industry certification in a relevant field; SCCM Microsoft Certified
  • Be able to work in a high functioning engineering team; &
  • Successful applicant must be able to pass our Police vetting process and Drug and Alcohol testing.
  • This role is set at Individual Contributor level , this means your key purpose is “to deliver or enable others to deliver Our Business”.

    We will ask you questions based on “How we will deliver Our Business – Core Competencies” and the appropriate role level,

    For more information on Our Core Competencies, please copy and paste this URL:

    These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time.

    For more information on Our Values, please copy and paste this URL: