- Introducing Resume Score™ Tool, a unique innovation from NZ Jobs. Our AI-powered tool instantly evaluates your Resume/CV for the job role: Regional D&D Customer Engagement Lead Northern, Data & Digital. Get valuable insights in seconds.
Secondment opportunity until June 2024
Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.
Te whiwhinga mahi | The Opportunity
Te Whatu Ora is seeking a highly motivated and experienced leader to join our Data & Digital – Integration and Delivery team as a Regional Customer Engagement Lead. This pivotal role offers a unique opportunity to lead customer engagement and stakeholder alignment during a period of transition towards a Regional/National focus. Reporting to the Regional Interim Data & Digital Lead, you will play a critical role in maintaining customer satisfaction, managing service delivery issues, and facilitating smooth interactions between customers and Data & Digital services.
Please note: this opportunity is only open to current Te Whatu Ora permanent and fixed-term employees.
Mōu | About you
As the Regional Customer Engagement Lead, you will hold important responsibilities during our transition to a Regional/National focus within the regional customer leadership team. Reporting to the Regional Data & Digital Lead, your main tasks will be to align customer engagement and stakeholder approaches between Data & Digital and regional services. You'll also act as a temporary contact for key customers in the region, helping manage any service-related issues, incidents, or escalations while we develop and implement new Data & Digital structures and processes.
Collaboration with cross-functional teams is a key aspect, ensuring customers are seamlessly connected to the appropriate Data & Digital services and well-informed about changes that might affect their interactions. Monitoring customer satisfaction and taking steps to uphold service quality during this transition period will be crucial. Any insights or emerging issues will be shared with the Regional Data & Digital Lead and National Transition Lead as needed.
Building and maintaining strong relationships with regional stakeholders is another significant aspect of the role. Your contribution will be invaluable in supporting our Data & Digital program throughout the initial ten-month transition, which sets the stage for the upcoming mobilisation phase focused on modernising our digital services.
Ngā pūkenga me ngā wheako | Skills and experience
Ka kawea e koe | You will bring:
Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world
Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.
Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion
Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.
At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.
Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora
When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
Me pēhea te tuku tono | How to apply
To view the position description and/or apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Caitlin [email protected]
Please note: this opportunity is only open to current Te Whatu Ora permanent and fixed-term employees.
Great News! We've discovered an exciting live job opportunity for a Regional D&D Customer Engagement Lead Northern, Data & Digital position in New Zealand. This job is currently open for hiring/recruiting by TAS, exclusively for you at NZ Jobs. Feel free to download the job details here.
The work culture at TAS must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs TAS and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in New Zealand, particularly within New zealand. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to New zealand's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in New zealand, additional details can be found on New zealand Wikipedia.
Yes, we found live job(s) for TAS in New Zealand.
Regional D&D Customer Engagement Lead Northern, Data & Digital jobs are available in New Zealand.
Exploring the cost of living in New zealand. At Expertini.Com for New zealand , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Regional D&D Customer Engagement Lead Northern, Data & Digital in New Zealand varies, but the standard pay scale is rated "Standard" in New Zealand. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at TAS follow the application process following the "Apply Now" button at NZ Jobs and also you can visit TAS official career page and follow their application process.
Key qualifications for Regional D&D Customer Engagement Lead Northern, Data & Digital typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Regional D&D Customer Engagement Lead Northern, Data & Digital in New Zealand by creating a free job alerts on NZ Jobs. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Regional D&D Customer Engagement Lead Northern, Data & Digital positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Regional D&D Customer Engagement Lead Northern, Data & Digital on NZ Jobs.
To improve your chances of getting hired for Regional D&D Customer Engagement Lead Northern, Data & Digital, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that NZ Jobs has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.