Senior Salesforce Crm Administrator, Data And Digital Job in Auckland Recruiting by Te Whatu Ora

Senior Salesforce CRM Administrator, Data and Digital Te Whatu Ora - National Office Auckland CBD, Auckland Database Development & Administration (Information & Communication Technology) Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it. Te whiwhinga mahi | The Opportunity Our Sector Digital Channels team are working to expand and improve the digital health landscape in Aotearoa. We are the digital transformation partners enabling modern technology solutions that improve the people and whanau experience through equitable access to varying models of care. We are the change agent for national programmes and work with our customers and partners to enable equitable access through both digital self-service and assisted channels and to reduce pressure on the workforce through automation and integration. We are product focused and leverage modern platforms, technologies and ways of working to deliver quality, sustainable and cost-effective products and services. We take pride in leading change that will provide equitable digital solutions for the health of Aotearoa. As a Senior CRM Administrator, you'll play a pivotal role in collaborating with cross-functional teams to enforce Salesforce platform standards, ensuring security, performance, and governance across our complex and strategic 7 Salesforce Orgs. You'll be analysing, configuring, troubleshooting, testing and maintaining our Salesforce environments and provide guidance and mentorship to the other administrators in the team. Leveraging your broad and deep expertise and experience of the Salesforce platform functionalities and platform best practice, you'll be solving complex issues and recommend innovative solutions to challenges. Your proficiency in Salesforce administration, data management, and providing day-to-day business support is critical for maintaining the smooth operation of our multi-org landscape. Operating within a 24x7 services organization with a presence in most communities across New Zealand, you'll support nationwide products and services and multiple business critical products and services on the Salesforce platform. As we continue to evolve, you'll play a vital role in ensuring that our Salesforce platform standards and practice remains aligned with our strategic objectives. You'll actively identify and create opportunities to strengthen teamwork, driving conversations within the team and with cross-functional stakeholders. Your remarkable stakeholder management skills make building and nurturing positive relationships a breeze. You're all about collaboration and excel at working hand-in-hand with team members and cross-functional stakeholders to tackle tasks with efficiency and enthusiasm. You'll excel in this role by actively driving conversations, contributing to the technical vision, and clearly communicating platform best practices and standards across our stakeholder groups. Embrace the opportunity to make a meaningful impact while working alongside a dynamic and collaborative team. Join us and be part of a ground-breaking journey towards creating better health outcomes Enjoy flexible working benefits, this role can be done from anywhere in New Zealand Bachelor's degree in Computer Science, Software Engineering, or relevant experience. Minimum of 5 years Salesforce CRM administrator experience, ideally in a large and complex organisation Expert on the Salesforce platform. Expert in Salesforce flows. Expert in Omnistudio and LWC. Good Understanding of Apex, Git source repository, CI/CD pipelines, DevOps and Salesforce DX and automation tools Good knowledge of Salesforce deployments and Metadata API, various Salesforce deployment methods. Expert in Salesforce reporting. Expert in Data management tools for the Salesforce platform, e.g., Dataloader, etc. Expert understanding of Salesforce licensing, user administration and permissions model. Experience working in an Agile methodology (e.g., Scrum) Good Understanding of APIs (SOAP/REST/GraphQL/Composite) and how to integrate with Salesforce, using low code mechanisms, e.g., Outbound messages, External Services, Salesforce Connect, etc. Experience in working with internal and external stakeholders Strong written and oral communications skills Knowledge of the Health Sector and Government is preferred but not essential. A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth Ko te mahi e tika ana mo te ao hurihuri nei | Work that suits today's ever-changing world Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to 'work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system. Our name, Te Whatu Ora, means 'the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system. At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whanau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Maori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Maori, Pacific and Disabled People. When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities. Me pehea te tuku tono | How to apply To view the position description and/or apply for the role (by submitting your cover letter and CV), please click APPLY NOW. For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Ann-Maria Sachs Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr